Bath, Swindon and North Wiltshire

Covering Chippenham, Melksham, Marlborough, Devizes, Bath and Swindon.

Business Privacy Notice

We use the information you provide primarily for the provision of first aid training for you and for related purposes including:

Our use of that information is subject to your instructions, data protection law and our duty of confidentiality. This information will be held in paper and/or electronic form. Your data is held within the EU in encrypted/secure files. We shall retain your information for time periods as set out by our regulator, after which point any paper or electronic information retained by us will be destroyed unless you have given us express consent to retain this information for a longer period of time.

Please note that our work for you may require us to pass on such information to third parties such awarding bodies (for qualification courses only) or venues and organisations who have organised the class or course you have attended. We may also give such information to others who perform services for us, such as typing, photocopying or IT support. Our practice may be audited or checked by our accountants or our regulator, or by other organisations. All such third parties are required to maintain confidentiality in relation to your data.

You have a right of access under data protection law to the personal data that we hold about you but subject to some exceptions. If you would like to obtain this data please contact the Data Protection Officer in writing stating what data you require. It would be helpful if you could include the words 'Data Protection Act' or 'Subject Access Request' in the heading of your letter. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.

We have appointed the following person as our representative for the purposes of the Data Protection Act: Kate Ball who can be contacted on or at postal address 22 Kings Mount, Leeds LS17 5NS.

We operate our own internal complaints policy and if you have any concerns about the way in which we collect or handle data please contact us. Additionally, you have the right to lodge a complaint with the Supervisory Authority who is: Information Commissioner, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 SAF.

Keeping you informed

Quite apart from the provision of training, we like to send present and past clients information that we think might be of interest to them . This can include information about first aid and health care developments or publicity information about us and our services. We do not share this data with anyone else. Please indicate via our website, or when signing in at a Mini First Aid class if you are happy to receive such information. You can change your mind at any time, so if you later want to opt out just let us know.